Terms and Conditions
Your purchase will appear on your PayPal – all our prices are in USD.
The following are the Terms and Conditions relating to all orders placed with iCloudResult. Upon ordering from any website operated by iCloudResult you confirm your agreement to these Terms and Conditions.
1. DESCRIPTION OF SERVICE
1.1 The service of sourcing and supplying any Check Report solution begins at the point payment has been received from a customer. Any timeframes stated are a calculation of the previous weeks Checks and are given as a guideline, NOT a guarantee.
1.2 We offer official imei Checking services
1.3 We offer network lookup services
1.4 We offer pre-orders for Checks – this is a service where you get placed on a mailing list in order to get notified about when a Check and/or pricing changes are available for your network. It is NOT a Check order. The Check order will require an additional purchase, although we will deduct the amount you paid for the pre-order.
2.1 Due to the nature of our supply chain, it is not possible for customers to cancel the service once payment has been received.
3. LEGALITY OF SERVICE
3.1 All of the services offered on this website are entirely legal in Europe and North America. If you are ordering from outside of these two continents, please check your local jurisdiction before ordering.
4.1 It is assumed that the customer has read the information on the website.
5. SERVICE DELIVERY TIMES
5.1 All prices and delivery times are as quoted. Delivery times are guidelines set by the relative devices.
5.2 These delivery times are variable and can decrease as well as increase without notice – this will apply to all checks providers as well as ourselves – if your check is in progress we will immediately notify you of any changes to delivery times and keep you informed right up to the point of checking.
6. 100% MONEY BACK GUARANTEE
All of the products on our websites are covered by our 100% Money Back Guarantee. We provide such a guarantee to give honest customers the reassurance that the product they are ordering will be delivered in good faith and will be fit for purpose. In order to protect the legitimacy of this guarantee for all parties concerned, the guarantee itself is subject to the following terms:
6.1 Guarantee does not apply where handset appears to be BLOCKED (Handsets are blocked in the if reported lost, stolen or abused).
6.2 Guarantee applies only if our attempt to Check your iPhone/iPAd returns an ‘unavailable’ report to our server.
6.3 “Pre-orders” are not covered by our money back guarantee. You are paying to be placed on our mailing list service.
7. CUSTOMER ERROR
7.1 No changes can be made to orders which have been fulfilled where customer error has occurred in relation to the provision of data about the handset. Nor can refunds be provided in this instance.
8. ‘Unavailable’ Check
8.1 This state means that it has not been possible to Check the iPhone and further investigation is required to discover the reason for this.
9. PRIVACY STATEMENT
9.1 We will always endeavour to take reasonable care to ensure that all of your personal details provided to us are stored securely using standard industry practices.
9.2 Your personal details will only ever be kept for the purposes of processing your order(s).
9.3 We will never pass any of your details on to a 3rd party without your prior consent.
9.4 We do not store customer payment card details, these are passed directly to our payment provider(s) for the purposes of payment only.
9.5 You can ask for your details to be completely removed from our database at anytime.
10. FRAUD & DECEPTION
10.1 We will not tolerate any attempts to obtain our services by fraudulent means. We report all such attempts to defraud our company to the relevant credit reference agencies and authorities.
10.2 To combat fraud, we are obliged to log the IP addresses of customer computers at each and every stage of the buying and delivery process.
10.3 Any attempts to defraud our company are passed on to our dedicated Debt Collection and Fraud Department. We already work closely with Nochex, Google, Internet Service Providers. Law Courts and a variety of Global Debt Recovery agents worldwide to successfully prove that our services have been digitally delivered in cases of fraud or mis-claims of ‘non-receipt’. We are able to successfully recover monies in cases where payment has been reversed or charged back.
10.4 In cases where we feel confident that a customer is attempting to defraud our company, in addition to recovering funds we will also forward an invoice for a demand for payment including a £100 administration fee which will be applied to the invoice. Customer will be allowed a 30 day grace period within which to pay the invoice after which time, a further administration fee of £50 EUR per month will be levied against the debt and interest (charged at 8% per annum / 0.6% per month) will be applied to the full upstanding amount. If the invoice remains unpaid after 90 days, we will seek recovery via the law courts and our debt collection agents.
10.5 In case of any chargeback, the associated IMEI will be blacklisted in the iTunes database, preventing it from working on all networks worldwide. This is PERMANENT.
10.6 Defamation of our website on the internet, including but not limited to Review Websites, Blogs, will incur a £3,000.00 defamation charge. This will be applied to your credit file if not paid in full within 30 days. If the offending material is removed, this charge will be annulled.
11. TERMINATION OF ORDERS
11.1 We reserve the right to terminate the order of any customer who demonstrates any form of verbal abuse or aggression towards any member of our staff either verbally or in writing. All communication will be terminated with such customers and all correspondence forwarded to our legal department. Any such customer would also forfeit their right to a refund in this instance.
12.1 The domain name ‘www.iCloudResult.com’, the website upon the domain and all associated information is legally owned & operated by iCloudResult
12.2 All 3rd party brands & logos are the registered trademarks of their respected owners. This website is not affiliated or part any of the network operators or handset manufacturers detailed on our websites.
12.3 Posting defamatory/negative comments online aimed at the company may result in support being withdrawn. The above conditions are in addition to your statutory rights which are not affected.
13. AFFILIATE-SPECIFIC TERMS
13.1 By becoming an affiliate of iCloudResult.com you also agree to not promote jailbreaking scams, or other checking services.
13.2 Payments are made every month to a bank account of your choosing, provided the amount is $1000 or more, otherwise it is rolled into the following month.
13.3 Trade credits can only be refunded by providing credits back to you to use again.
ALL PURCHASES ARE SUBJECT TO THE ABOVE TERMS & CONDITIONS AND ARE ALSO IN FULL ACCORDANCE WITH CONSUMER LAW.